Palavras-chave
teletrabalho
satisfação
produtividade
saúde mental
automotivação
recursos
Como Citar
Resumo
A COVID-19 como uma pandemia global teve consequências a nível da saúde, mas também a nível social, pois como consequência da prevenção da sua propagação, os governos tomaram medidas que afectaram o trabalho, adoptando o teletrabalho como alternativa para dar continuidade às actividades laborais casa. Este estudo analisa as características do teletrabalho e seu impacto na percepção de produtividade e bem-estar de pessoas que se encontram em isolamento social devido ao COVID-19. O estudo foi realizado no Equador, em uma amostra de 459 pessoas que responderam a um questionário online. Os resultados encontrados mostram que existem aspectos que afetam a produtividade, como trabalhar por longas horas, habilidades pessoais, especificamente automotivação e habilidades organizacionais, e saúde mental. Com esta pesquisa, um melhor entendimento da situação do teletrabalho em confinamento devido ao COVID-19 é alcançado, permitindo que indivíduos e organizações desenvolvam recursos para que o trabalho de casa seja bem sucedido e as pessoas se sintam satisfeitas enquanto esta situação dura
Referências
Arce-Villalobos, L. R., & Rodriguez-Morales, A. J. (2020). Enfermedad por Coronavirus 2019 ( COVID-19 ) en América Latina : Papel de la atención primaria en la Preparación y respuesta. Atención Primaria, 2019(April). https://doi.org/10.13140/RG.2.2.11637.52966
Atkinson, R., & Flint, J. (2001). Accessing Hidden and Hard-to-Reach Populations: Snowball Research Strategies. Social Research Update, 33(1), 1–4.
Attaran, M., Attaran, S., & Kirkland, D. (2019). The need for digital workplace: Increasing workforce productivity in the information age. International Journal of Enterprise Information Systems, 15(1), 1–23. https://doi.org/10.4018/IJEIS.2019010101
Beauregard, T. A., Basile, K. A., & Canonico, E. (2019). Telework: Outcomes and Facilitators for Employees. In The Cambridge Handbook of Technology and Employee Behavior (Issue February). Cambridge University Press. https://doi.org/10.1017/9781108649636.020
Crawford, J. O., MacCalman, L., & Jackson, C. A. (2011). The health and well-being of remote and mobile workers. Occupational Medicine, 61(6), 385–394. https://doi.org/10.1093/occmed/kqr071
Dirección de Relaciones Públicas. (2020). Secretaria General de Comunicación de la Presidencia. Se Registra El Primer Caso de Coronavirus En Ecuador. https://www.comunicacion.gob.ec/se-registra-el-primer-caso-de-coronavirus-en-ecuador/
Felstead, A., & Henseke, G. (2017). Assessing the growth of remote working and its consequences for effort, well-being and work-life balance. New Technology, Work and Employment, 32(3), 195–212. https://doi.org/10.1111/ntwe.12097
Gądecki, J., Jewdokimow, M., & Żadkowska, M. (2018). New technologies and family life in the context of work at home. The strategies of work-life balance. Studia Humanistyczne AGH, 17(4), 77. https://doi.org/10.7494/human.2018.17.4.77
Hager, F. W. (2018). Links Between Telecommuting, Social Support and Mental Well-Being Among Teleworkers – a Literature Review. International Journal of Business and Management, VI(2), 36–58. https://doi.org/10.20472/bm.2018.6.2.003
Hamilton, E. (2002). Bringing Work Home: Advantages and Challenges of Telecommuting (pp. 1–32). http://www.bc.edu/content/dam/files/centers/cwf/research/publications/pdf/BCCWF_Telecommuting_Paper.pdf
Hilbrecht, M., Shaw, S. M., Johnson, L. C., & Andrey, J. (2008). ‘I’m Home for the Kids’: Contradictory Implications for Work–Life Balance of Teleworking Mothers. Gender Work and Organization, 15(5).
INEC. (2020). Instituto Nacional de Estadística y Censos. Población y Demografía. https://www.ecuadorencifras.gob.ec/censo-de-poblacion-y-vivienda/
Israel, G. D. (1992). Determining Sample Size. University of Florida, IFAS Extension, PE0D6(April 2009), 1–5. https://doi.org/10.4039/Ent85108-3
Kossek, E. E., Lautsch, B. A., & Eaton, S. C. (2009). “Good teleworking”: Under what conditions does teleworking enhance employees’ well-being? In Technology and Psychological Well-being (Issue January). https://doi.org/10.1017/CBO9780511635373.007
Lewis, A. (1994). The experience of teleworking: An annotated review. The International Journal of Human Resource Management, 5(1), 193–223. https://doi.org/10.1080/09585199400000010
Ministerio del Trabajo. (2019). Directrices para la prevención y protección de los trabajadores y servidores públicos frente al coronavirus (covid-19) dentro de los espacios laborales. In Journal of Chemical Information and Modeling (Vol. 53, Issue 9, pp. 1689–1699). https://doi.org/10.1017/CBO9781107415324.004
Ministerio del Trabajo. (2020). ACUERDO-MDT-2020-076-TELETRABAJO. Directrices para la aplicación del teletrabajo emergente durante la declaratoria de emergencia sanitaria. Ministerio del Trabajo.
Neufeld, D. J., & Fang, Y. (2005). Individual, social and situational determinants of telecommuter productivity. Information and Management, 42(7), 1037–1049. https://doi.org/10.1016/j.im.2004.12.001
OIT. (2020a). Las normas de la OIT y el COVID-19 (Vol. 19). OIT.
OIT. (2020b). Observatorio de la OIT – segunda edición : El COVID-19 y el mundo del trabajo Estimaciones actualizadas y análisis. OIT.
Peters, P., Ligthart, P. E. M., Bardoel, A., & Poutsma, E. (2016). ‘Fit’ for telework’? Cross-cultural variance and task-control explanations in organizations’ formal telework practices. International Journal of Human Resource Management, 27(21), 2582–2603. https://doi.org/10.1080/09585192.2016.1232294
PwC Ecuador. (2020). Emergencia Sanitaria COVID-19 (Vol. 11, Issue 11, p. 2020). PwC Asesores Empresariales Cia. Ltda.
Ruth, S., & Chaudhry, I. (2008). Telework: A productivity paradox? IEEE Internet Computing, 12(6), 87–90. https://doi.org/10.1109/MIC.2008.132
Smith, S. A., Patmos, A., & Pitts, M. J. (2018). Communication and teleworking: A study of communication channel satisfaction, personality, and job satisfaction for teleworking employees. International Journal of Business Communication, 55(1), 44–68. https://doi.org/10.1177/2329488415589101
Snyder, K. (2012). Enhancing Telework: A Guide to Virtual Leadership. Public Manager, 41, 11–14. http://libezproxy.open.ac.uk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=73181784&site=eds-live&scope=site
Standen, P., Daniels, K., & Lamond, D. (1999). The home as a workplace: work-family interaction and psychological well-being in telework. Journal of Occupational Health Psychology, 4(4), 368–381. https://doi.org/10.1037/1076-8998.4.4.368
STATISTA. (2020). STATISTA. Number of Confirmed Cases of Novel Coronavirus (COVID-19) in Latin America and the Caribbean as of April 14, 2020, by Country. https://www.statista.com/statistics/1101643/latin-america-caribbean-coronavirus-cases/
Tavares, A. I. (2017). Telework and health effects review. International Journal of Healthcare, 3(2), 30. https://doi.org/10.5430/ijh.v3n2p30
Westfall, R. D. (1997). Does telecommuting really increase productivity? Fifteen rival hypotheses. Proceedings of the AIS Americas Conference, 405–407.
Este trabalho está licenciado sob uma licença Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright (c) 2020 Valentina Ramos, Carlos Ramos-Galarza, Eduardo Tejera