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Resumen
Esta investigación estudia si el momento de ocurrencia de una acción de desempeño de tarea o contextual bajo produce un efecto de primacía o recencia en la evaluación del desempeño. Asimismo, se analiza en qué medida la naturaleza de los ítems del cuestionario de evaluación y la secuencia de presentación y cumplimentación del cuestionario pueden influir en la valoración de los evaluadores sobre el desempeño laboral. La muestra está formada por 146 estudiantes de grado. Se emplea un diseño con dos variables inter-sujetos (presentación del cuestionario y secuencia de desempeño) y una variable intra-sujeto (cuestionarios globales versus cuestionarios específicos). Los resultados muestran que, si se presenta un bajo rendimiento al comienzo del período de evaluación, la evaluación del desempeño será más negativa. Además, entre los hallazgos, destaca que las evaluaciones del desempeño de la tarea y contextual son más altas y menos precisas cuando se realizan con un cuestionario que incluye ítems globales.
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Derechos de autor 2021 Christian Rosales , María Dolores Díaz-Cabrera, Estefenía Hernández-Fernaud